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Support Center
How can we help you today? Built by a hairdresser, for hairdressers.
How do I transfer my records from paper to Genie Us?
Genie Us is designed for effortless manual entry. You can quickly add new client profiles and input their current formulas and history directly within the iOS app interface.
Is my client data secure and backed up?
Absolutely. Your client memory is backed up to your iCloud account, ensuring that your professional records are safe and accessible across your iOS devices.
Does Genie Us work without an internet connection?
Yes, Genie Us allows you to access and edit your client records offline. Any changes made will sync once your device regains a connection.
Can I use Genie Us on both my iPhone and iPad?
Yes, Genie Us is a universal iOS app. One subscription covers all your Apple devices, synced seamlessly via your Apple ID.
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